Withdrawly
Required from 19 June 2026

EU Withdrawal Button for Shopify

Withdrawly helps Shopify merchants add a clear withdrawal button, collect cancellation requests, send confirmations, and keep audit-ready records for EU right of withdrawal workflows.

Get Early AccessSee how it works

Technical workflow tool. Not legal advice.

Withdrawals
EU right of withdrawal
Order#1042
CustomerAnna Müller
StatusPending review
Submitted20 Jun 2026, 14:32 CET
ConfirmationSent
Items2 selected
PendingVerifiedConfirmedExport ready
Designed for Shopify merchants
EU withdrawal workflow
GDPR-conscious data handling
Early access opening soon

Why prepare before the deadline?

The EU withdrawal button requirement is not just about adding a link. Merchants need a clear customer flow, confirmation records, and a way to manage requests consistently. For many EU consumer purchases, the 14-day withdrawal right also creates operational work around the Shopify cancellation workflow.

Without a structured workflow
  • Customers may not find a clear online withdrawal entry point.
  • Manual email requests are hard to track.
  • Confirmation records can be inconsistent.
  • Theme customizations may be costly to maintain.
  • Request history may be difficult to export later.
With Withdrawly
  • Add a clear withdrawal entry point.
  • Collect structured request data.
  • Send customer confirmation emails.
  • Review requests in one dashboard.
  • Keep timestamps and exportable records.

How Withdrawly works

Step 1
Customer clicks the withdrawal button

A visible entry point opens a guided request form for withdrawal or cancellation requests.

Step 2
Withdrawly captures the request

Order details, customer input, timestamps, selected items, and confirmation status are saved.

Step 3
You review everything in one place

Manage withdrawal requests, update statuses, and export records from the merchant dashboard.

See the workflow before you install

A simple customer-facing flow and a merchant dashboard designed around withdrawal requests.

Storefront button
Customer service
Contact us
Shipping
Returns
Withdraw from contract
Submit a withdrawal request
Merchant dashboard
Withdrawals
#1042Anna MüllerPending
#1043John SmithConfirmed
#1044Marie DuboisExported
Confirmation email

Subject: We received your withdrawal request

Hello Anna,

We have received your withdrawal request for order #1042.

Submitted: 20 June 2026, 14:32 CET

Request ID: WD-1042-20260620

Your request will be reviewed by the merchant.

A complete withdrawal workflow for Shopify stores

For your customers

Clear withdrawal button
Add a visible customer-facing entry point for withdrawal requests.
No-login request form
Support guest customers who need to submit a withdrawal request without creating an account.
Confirmation email
Send a confirmation email after each submitted request.

For your store team

Withdrawal inbox
Review and manage all withdrawal requests in one dashboard.
Order matching
Match submitted requests with Shopify order details where possible.
Audit-ready history
Keep timestamps, request data, status changes, and processing history.
Partial withdrawals
Planned for Pro
Let customers select specific items when only part of an order is withdrawn.
CSV / PDF export
Planned for Pro
Export request records for internal review or documentation.

More than a withdrawal button

Withdrawly is designed to help merchants manage the full request workflow, not just display a link. That includes the withdrawal request form, EU cancellation button entry point, and audit-ready history.

CapabilityManual setupGeneric formWithdrawly
Clear withdrawal buttonCustom workPartialYes
No-login request formCustom workPartialYes
Confirmation emailManualPartialYes
Shopify order matchingManualNoPlanned
Partial withdrawalsManualNoPlanned
Audit-ready historyManualLimitedYes
CSV / PDF exportManualLimitedPlanned
Merchant dashboardNoLimitedYes

Simple pricing for early adopters

Early access pricing. Final plans may change before public launch.

Free
Free
For testing the withdrawal workflow
  • Withdrawal button
  • Basic request form
  • Confirmation email
  • Limited records
Join Early Access
Essential
$9/month
For small EU-facing Shopify stores
  • Unlimited withdrawal requests
  • Request dashboard
  • Email confirmations
  • Basic export
  • Standard support
Join Early Access
Pro
$19/month
For stores that need audit logs and advanced controls
  • Partial withdrawals
  • Audit log
  • CSV / PDF export
  • Multi-language forms
  • Priority support
Join Early Access

For Shopify agencies

Help your EU-facing Shopify clients prepare for the withdrawal button requirement without building one-off theme customizations for every store.

Fast rollout across multiple stores
Standardized workflow instead of custom forms
Demo store available for client presentations
Partner pricing planned for agencies

Learn more about EU withdrawal workflows

EU Withdrawal Button 2026: What Shopify merchants need to know

Coming soon

How to add a withdrawal button to Shopify

Coming soon

Widerrufsbutton für Shopify: Anforderungen und Umsetzung

Coming soon

Frequently asked questions

Prepare your Shopify store before the EU withdrawal button deadline

Join early access and help shape the first version of Withdrawly.

Get Early Access
Early access opening soon

Get Early Access

Tell us about your Shopify store. We'll contact selected merchants and agencies first.

Withdrawly — EU Withdrawal Button for Shopify